Artifact: Metric Decision Map
Metric-to-decision map -- exercises co-09.
| Metric | What it measures | Decision it informs |
|---|---|---|
| Burndown | Remaining sprint work, tracked day by day. | If burndown flatlines for two or more days mid-sprint, investigate a blocker today -- do not wait for sprint review. |
| Cycle time | Elapsed time from a task starting work to finishing. | If cycle time on one workflow stage trends upward for three consecutive weeks, add capacity to that stage or lower its WIP limit. |
| Lead time | Elapsed time from a request's arrival to its completion. | If lead time consistently exceeds the SLA already committed to stakeholders, renegotiate the SLA or restructure the queue's prioritization policy -- do not just apologize sprint after sprint. |
A metric with no row like this attached does not make the dashboard.
Last updated July 13, 2026